Will AI Replace Transaction Coordinators? The Honest Take
Let's not dance around it. If you're a working TC, you've thought about this. If you're an agent paying for TC services, you've wondered whether you should just buy an AI tool instead. And if you've been watching the news for the last two years, you've seen the headlines oscillate between "AI will eliminate every administrative job by 2028" and "humans are irreplaceable" — sometimes in the same week. The honest answer is more interesting than either extreme. The short version: AI is absolutely going to replace parts of the TC job — maybe most of the individual tasks. It is not going to replace the role itself.
The 2026 State of Real Estate Transaction Coordination
Transaction coordination has quietly become one of the most consequential parts of the real estate industry. Not in a flashy way — nobody's livestreaming TC work on TikTok — but in the structural sense. The way deals get managed, tracked, and closed has shifted meaningfully over the last three years, and 2026 is the year those shifts stopped being edge cases and became the norm. This is a snapshot of where the industry actually is right now: what's changed, what's driving it, and what it means for agents, brokerages, and the coordinators doing the work — from AI adoption to the rise of virtual TCs to the ripple effects of the NAR settlement.